
During periods of change, managers play a vital role in maintaining business as usual while introducing new working practices. Having a good understanding of how to support teams and individuals through the challenges that will inevitably arise can make the difference between a successful change programme and one that fails to deliver the promised benefits
Course objectives
By the end of this course, you will be able to:
- Explain why change is necessary
- Appreciate how people respond to change
- Identify strategies for overcoming resistance to change
- Understand your role in leading staff through periods of change
Course content
- The need for change
- The impact of change
- The importance of communication
- Using the change curve to overcome resistance
- Introducing, implementing and embedding change
This course is suitable for managers who are responsible for implementing change and who need to lead a team through a change initiative
This outline provides suggested content. Contact me to find out how it can be adapted to suit your organisation’s specific needs